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Privacy Policy
Jialeelclothes ("we," "us," or "our") is committed to
protecting and respecting your privacy. This Privacy Policy explains how we
collect, use, disclose, and safeguard your personal data when you visit our
website, jialeelclothes.top, or make purchases through our online store.
By using our website and services, you consent to the collection and use of
your personal data as described in this policy.
1. Information We Collect
We collect personal information when you
visit our website, create an account, place an order, or interact with our
services. The types of information we may collect include:
- Personal Information: Name, email
address, phone number, shipping and billing address, payment details
(credit card information), and other information necessary
to process your order.
- Non-Personal Information: IP address, browser type, device type, operating system, and browsing activity on our website (collected through cookies and tracking technologies).
2. How We Use Your Information
We use the personal data we collect for the
following purposes:
- Order Processing: To process and
fulfill your orders, including delivering products and communicating order
status.
- Customer Service: To respond to
your inquiries, complaints, and requests, including returns and exchanges.
- Marketing Communications: To send
you promotional emails or newsletters if you opt-in for such
communications. You may unsubscribe from these at any time.
- Website Improvement: To analyze
website usage and improve the user experience on our site.
- Legal Compliance: To comply with
legal obligations, resolve disputes, and enforce agreements.
3. Sharing Your Information
We do not sell, rent, or trade your
personal information to third parties. However, we may share your personal data
with trusted third-party service providers who assist in operating our business
and providing services, such as:
- Payment Processors: To process
payments securely.
- Shipping Partners: To deliver
orders and manage logistics.
- Marketing Partners: To send
promotional offers if you opt-in to receive them.
These third parties are contractually
obligated to protect your data and use it only for the purposes specified by jialeelclothes.
4. Data Security
We implement appropriate technical and
organizational measures to protect your personal data from unauthorized access,
alteration, disclosure, or destruction. However, no method of transmission over
the internet or electronic storage is 100% secure, and we cannot guarantee
absolute security.
5. Your Rights
As a customer, you have the following
rights in relation to your personal data:
- Access: You can request access to
the personal data we hold about you.
- Correction: You can request that we
correct any inaccuracies in your personal data.
- Deletion: You can request that we
delete your personal data, subject to applicable legal obligations.
- Opt-Out: You can opt-out of
marketing communications by following the unsubscribe instructions in our
emails.
To exercise any of these rights, please
contact us at sale@jialeelclothes.top.
6. Cookies and Tracking Technologies
We use cookies and other tracking
technologies (such as web beacons and pixels) to collect information about your
usage of our website. These technologies help us improve the functionality of
our website, personalize your shopping experience, and analyze website traffic.
You can control cookies through your
browser settings, but please note that disabling cookies may impact your
ability to use certain features of our website.
7. International Transfers
As our company is based in Hong Kong, your
personal data may be transferred to and processed in countries outside your
country of residence. If you are located in the European Union, the European
Economic Area (EEA), or another region with laws governing data collection and
use, please note that by using our services, you consent to the transfer of
your data to Hong Kong and other countries as described in this Privacy Policy.
8. Children's Privacy
Our website and services are not intended
for individuals under the age of 18, and we do not knowingly collect personal
data from children. If we become aware that we have collected personal data
from a child under 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update or modify this Privacy Policy
from time to time to reflect changes in our practices or for other operational,
legal, or regulatory reasons. When we update this policy, we will post the
revised version on our website. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about
this Privacy Policy or how we handle your personal data, please contact us at:
- Email: sale@jialeelclothes.top
- Address: RMO3, 24/F, HO KING COMM
CTR, 2-16 FAYUEN ST, MONGKOK KOWLOON, HONG KONG