Returning Customer
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You can now take advantage of member privileges to enhance your online shopping experience with us.
If you have ANY questions about the operation of this online shop, please e-mail the store owner.
A confirmation has been sent to the provided e-mail address. If you have not received it within the hour, please contact us.
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Your shopping cart has been saved, the items inside it will be restored whenever you log back into your account.
Shipping Methods
At jialeelclothes, we are dedicated
to ensuring that your shopping experience is as smooth and efficient as
possible. We offer a variety of shipping options to deliver your items safely
to you, wherever you are.
Shipping Rates
- Standard Shipping:We offer standard international shipping for a flat rate of $5 USD for all orders under $109.99 USD.
- Free Shipping:Enjoy free standard shipping on all orders of $109.99 USD or more, no matter where you are in the world.
Processing Time
- Order Processing: Once your order
is placed, it typically takes 1-2 business days to process and
prepare for shipment.
- Shipping Time: Depending on your
location, shipping can take between 7-14 business days. For
international shipments, customs processing may cause slight delays.
Shipping Methods
We partner with reliable global carriers to
ensure that your items arrive safely and promptly. Shipping carriers may
include, but are not limited to:
- DHL
- FedEx
- UPS
Please note that shipping methods may vary
depending on your location, and we will select the most appropriate carrier
based on the shipping address provided.
Order Tracking
Once your order is shipped, you will
receive a tracking number via email. You can use this tracking number to
track your order directly on the carrier’s website or through our tracking
page.
Customs and Import Duties
For international orders, please be aware
that customs fees, import taxes, or duties may be imposed by your country’s
customs department. These additional fees are the responsibility of the
customer and are not included in the shipping charges. We recommend that you
check with your local customs office for more information regarding these fees
before placing your order.
Shipping Address
Please ensure that the shipping address you
provide is correct and complete. We are not responsible for delays or missed
deliveries due to incorrect address details.
Delayed or Lost Packages
While we strive to ensure timely delivery,
sometimes factors beyond our control, such as weather conditions or customs
processing, can cause delays. If your package does not arrive within the
estimated time frame, please contact us at sale@jialeelclothes.top, and
we will assist in tracking down the issue.
For lost or damaged packages, we encourage
you to report the issue to us within 14 days of the expected delivery
date so we can assist with filing a claim with the carrier.
Returns
Please refer to our Returns and Refund
Policy for more information on how to handle returns and exchanges.